CloudPayroll
CloudPayroll is a leading provider of cloud-based payroll solutions developed for Australian businesses. Their solution is suitable for a small business with one employee up to an enterprise business with several hundred employees, a group of businesses and franchise, in any industry.
This article lists a number of frequently asked questions that have when setting up the integration between enableHR/HRA and CloudPayroll.
How does it work?
The integration allows enableHR/HRA clients in Australia to sync their employee data between enableHR and CloudPayroll through integration Hub (iHUB). Our integration will sync employee’s personal, employment, payroll, bank, superannuation and tax data from enableHR/HRA to CloudPayroll.
The below are the pre-requisites to enable integration between both the systems.
- Setup account in enableHR
- Setup account in CloudPayroll
- Client have to sign the "Use of enableHR API and Other Integration Services" authorisation form to allow CloudPayroll to access the unmasked TFN details. Please reach to api@enablehr.com for further details.
How can I setup the integration?
Integration can be setup through Integration Hub (iHUB - https://ihub.enablehr.com/) portal by account admins itself.
EnableHR's Client Services team can help you setup the initial iHUB access, after that account admins can manage the integration by themselves to setup the connection, run/schedule job and to view the details of the data synced from enableHR/HRA to CloudPayroll. To learn more about iHUB refer this article.
I have an issue and an employee record is not syncing, who do I contact?
You can view the integration details and any data synchronisation issues under the 'Reports' section in iHUB.
If you are unable to resolve the issue, your first point of contact for assistance is the enableHR's Client Services Team. We recommend reaching out to them at support@enablehr.com
Is it a 2-way integration?
Its a one-way integration that sends data from enableHR/ HRA to CloudPayroll. See the notes below for the mapped fields and limitations
Is there a fee to use the integration?
The enableHR Client Services Team will advise you on any costs based on your subscription.
Is it automated?
Once the integration is setup and the connector job is scheduled the integration happens automatically at set intervals. If there is a need to sync the data outside of scheduled run, you can run the integration job manually to immediately sync the data between both the systems.
I’m in New Zealand, is this available to me?
CloudPayroll product is for Australia Payroll processing, the corresponding New Zealand one is iPayroll which will be available in upcoming releases.
Is there anything this integration cannot support?
- Employee’s with only one bank account in enableHR/HRA can be synced with CloudPayroll as it can accept only one bank account. When there is more than one accounts exists in enableHR/HRA, during the sync we generate an error message ‘More than one bank account exists for the employee. Cannot proceed with exporting this employee'.
- Employee’s with only one Superannuation fund in enableHR/HRA can be synced with CloudPayroll. When there exists more than one superannuation record for an employee either in enableHR or CloudPayroll, instead of creating/updating this information we generate an error message as 'Employee has more than one Superannuation record in enableHR/HRA, please add this information manually in CloudPayroll'.
- Terminations (Finish Date and Termination Reason in CloudPayroll) are not added/updated through this connector. When there exists an employee with ‘Terminated’ status and ‘End date’ in enableHR and no ‘Finish Date’ in CloudPayroll a warning message in Job detail report as ‘Finish Date needs to be updated in CloudPayroll for this employee’.
- When any data is cleared in enableHR/HRA for any fields that were previously synced with CloudPayroll, the integration job cannot clear the same on CloudPayroll. CloudPayroll API doesn’t allow to clear(nullify) fields through their API.
- Withholding variation tax details can not be sent to CloudPayroll through integration as CloudPayroll needs more information about which pay elements this specific rate to be applied, we decided not to send this information from enableHR. During such instances generates warning message as 'Tax Withholding variation details to be handled manually in CloudPayroll'.
Field Mapping:
* Mandatory fields necessary to create an employee in CloudPayroll
enableHR Field |
CloudPayroll Field |
Notes |
| First Name* | First Names (S) | |
| Last Name* | Sur Name | |
| Preferred Name | Preferred Name | |
| Date of Birth* | Date of Birth | |
| Email Address |
1st preference Work email address 2nd preference Personal email (when work email doesn’t exist) |
|
| Hours Per Week* | F.T Hrs/Week | |
| Gender* | Gender |
EnableHR → CloudPayroll Male → Male Female → Female Non Binary → Intersex/Indeterminate Not Stated → Not Stated |
| Pay Schedule* | Pay Frequency |
EnableHR → CloudPayroll Weekly → W Fortnightly → F Monthly → M Twice_Monthly → B |
| Mobile Phone | Phone Number | |
| Commencement Date* | Start Date | |
| Branch* | State | Employee’s Home Branch’s setup → Contact → State is used |
| Position Title | Job Title | |
| BSB & Account Number* | BSB / Account | |
| TFN* | TFN | |
|
Combination of multiple fields in Tax Details * Tax Free Threshold Claimed Exempt Type Residency Status Tax File Number Income Type Tax Scale Type Senior's Marital Status |
Tax Scale |
enableHR → CloudPayroll ‘Tax Free Threshold Claimed’ is ‘false’ → ONE ‘Tax Free Threshold Claimed’ is ‘true’ → TWO ‘Residency Status' is 'Foreign Resident’ → THREE ‘Tax File Number’ is empty, ‘Exempt Type’ should not be NULL and ‘Residency Status' is 'Australian Resident’ → FOUR_A ‘Tax File Number’ is empty, ‘Exempt Type’ should not be NULL and ‘Residency Status' is either ‘Foreign Resident’ or 'Working Holiday Maker’ → FOUR_B 'Income Type' or ‘Residency Status' is 'Working Holiday Maker’ → H ‘Tax Scale Type’ is ‘Actors, variety artists and other entertainers’ and ‘Tax Free Threshold Claimed’ is ‘true’ → A_ACTOR ‘Tax Scale Type’ is ‘Actors, variety artists and other entertainers’ and ‘Tax Free Threshold Claimed’ is ‘false’ → B_ACTOR ‘Tax Scale Type’ is ‘Seniors and Pensioners' and ‘Senior's Marital Status’ is ‘Single’ → SINGLE ‘Tax Scale Type’ is ‘Seniors and Pensioners' and ‘Senior's Marital Status’ is ‘Couple’ → MEMBER_OF_A_COUPLE ‘Tax Scale Type’ is ‘Seniors and Pensioners' and ‘Senior's Marital Status’ is ‘Illness-Seperated Couple’ → ILLNESS_SEPARATE Not possible to Identify through enableHR → FIVE, SIX, W, CONTRACTOR_VOLUNTARY |
| StudyTraining and Support Loan | HELP, VSL, FS, SSL or TSL Debt? | |
| Tax Free Threshold Claimed | Tax Free Threshold |
EnableHR → CloudPayroll True → CLAIMED False → NOT_CLAIMED |
| Employment Basis | Employee Type | |
| Street Address | Address Line 1 | Personal address from enableHR is first preference, if not exists use the mailing/postal address. |
| Street Address | Address Line 2 | |
| suburb | suburb | |
| State | State | |
| Post Code | Post Code | |
| Employment Basis* | Employment Basis |
EnableHR → CloudPayroll Full Time → FULLTIME Part Time → PARTTIME Casual → CASUAL Labour Hire → LABOUR_HIRE Super Income Stream → OTHER |
| Residency Status* | Residency Status |
EnableHR → CloudPayroll Australian Resident → AUSTRALIAN Foreign Resident → FOREIGN Working Holiday Maker → WORKING_HOLIDAY |
| Tax Scale Type* | Tax Treatment |
EnableHR → CloudPayroll Regular → REGULAR Horticultarits or Shearers → NONE Actors, variety artists and other entertainers → ACTORS Seniors and Pensioners → SENIORS Working Holiday Maker → WORKING_HOLIDAY Foreigner → FOREIGN_RESIDENT |
* = Required Fields
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