Payroo and enableHR have created an integration that allows users to sync employee's personal and payroll data between the two systems.
This article lists a number of frequently asked questions that clients have when setting up the integration with Payroo.
How does it work?
The integration allows users to sync their employee data between enableHR and Payroo. Each branch in an enableHR account is linked to each account in Payroo - this is a one enableHR branch to one Payroo account relationship. But, multiple accounts in Payroo can be accessed through a single user login.
The below are the pre-requisites to enable integration between the systems.
- Setup account in enableHR
- Setup account in Payroo
- Customer have to sign the "Use of enableHR API and Other Integration Services" authorisation form to allow Payroo to access the unmasked TFN details. Please reach to api@enablehr.com for further details.
How can I setup the integration?
You will need to ensure that you have the "Standard" Payroo plan to gain access to the integration.
Follow the steps here.
I have an issue and an employee record is not syncing, who do I contact?
Your first point of contact for assistance is the Payroo support team. We recommend reaching out to the Payroo Team with any integration issues.
Is it a 2-way integration?
Yes, it is 2-way integration. See the notes below for the mapped fields and limitations
Is there a fee to use the integration?
There is no additional cost to activate this integration as long as you have a "Standard" Payroo subscription plan.
Is it automated?
Yes, any changes made in Payroo are instantly updated in enableHR.
Any changes on enableHR will be auto synced through a batch process which runs once a day, or it can be instantaneous as needed using the sync function within your Payroo account.
I’m in New Zealand, is this available to me?
Payroo can support only Australian Payroll processing at this stage.
Is there anything this integration can not support?
- Employees with multiple bank accounts, bank details are not synced but rest of the details are synced between both the systems.
- Multiple branches from enableHR can't be synced to same account in Payroo.
- Employee transfers from one branch to another branch can't be handled through integration.
- Superannuation details for an employee are not synced and to be maintained in Payroo for Super payments.
- Employee leave balances are not synced between both systems.
Field Mapping
| Payroo Section | Payroo Field | Enable HR Field |
| Personal Information | First Name | First Name* |
| Last Name | Surname* | |
| Date of birth | Date of Birth | |
| Contact Information | Email Address |
E-mail (w - notifications) - pull from enableHR, E-mail (h) - push to (two way sync) |
| Phone Number |
Mobile Number (preference) - if blank then, Phone number (h) |
|
| Address Line 1 (personal address) |
Street Address (Address line 2 is not supported) |
|
| Suburb | Suburb | |
| State | State | |
| Code | Post Code | |
| Emergency Contact (Optional) | First Name | Name |
| Last Name | Name | |
| Relation | Relationship | |
| Phone number | Phone | |
| Employment Details | Job Title | Position Title |
| Employment Basis | Employment Type | |
| Employee ID | Employee ID | |
| Joining Date | Commencement Date | |
| Tax Details | Tax File Number | Tax File Number |
| TFN Exemption | Exempt Type | |
| Residency Status | Residency Status | |
| Other Criteria | Tax-Free Threshold Claimed | Tax-Free Threshold Claimed |
| Study & Training Support Loans | Study & Training Support Loan | |
| Has approved withholding variation | Has Approved Withholding Variation | |
| Banking | BSB | BSB Number |
| Account Number | Account Number | |
| Account Name | Account Name | |
| Statement Text | Statement Text | |
| Super Details | Super Fund Name | Fund Name (REGULATED ONLY) |
| ABN | ABN | |
| USI | USI | |
| Member Number | Member Number |
* = a required field