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Integrating with Deputy - FAQ

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Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy is an all-in-one workforce management solution that simplifies employee scheduling, timesheet management, and workplace communication.

Deputy is used by managers and employees in businesses of all sizes across many industries, such as retail, healthcare, hospitality, education, and many others.

 

How does it work?

Employees onboarded and maintained in enableHR / HRA can now be seamlessly integrated with Deputy’s time & attendance system through integration Hub (iHUB). Our integration will sync employee’s personal and employment data from enableHR/HRA to Deputy. This will allow employees to get started in minutes and clock in their time using Deputy.

The below are the pre-requisites to enable integration between the systems.

  • Setup account in enableHR
  • Setup account in Deputy

How can I setup the integration?

Integration can be setup through Integration Hub (iHUB - https://ihub.enablehr.com/) portal by account admins itself. To learn more about iHUB refer this article.

I have an issue and an employee record is not syncing, who do I contact?

You can view the integration details and any data synchronisation issues under the 'Reports' section in iHUB.

Your first point of contact for assistance is the enableHR's Client Services Team. We recommend reaching out to them at support@enablehr.com

Is it a 2-way integration?

No, it is one-way integration from enableHR/HRA to Deputy. See the notes below for the mapped fields and limitations.

Is it automated?

Once the integration is setup and the connector job is scheduled the integration happens automatically at set intervals. If there is a need to sync the data outside of scheduled run, you can run the integration job manually to immediately sync the data between both the systems. 

I’m in New Zealand, is Deputy integration available to me?

We can setup the integration with your enableHR/HRA account with employees either in Australia or New Zealand, please contact our Client support team for help getting setup.
 

Is there anything this integration can not support?

  • Branche name (Legal name) in enableHR should have a corresponding Location name in Deputy. When the location is missing in Deputy, employee gets created under the company's default location.
  • Email invites are not sent to the newly created employees in Deputy. 
 

What data can be Synced?

Using the integration between enableHR/HRA to Deputy, the below fields can be mapped between the two systems to create/update employee records in Deputy.

 
 

enableHR field

Deputy field

Mandatory /Optional

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First Name

First Name

Mandatory

First name of the employee

Last Name

Last Name

Mandatory

Last name of the employee

Branch Name

Company Id

Mandatory

Match the Employee’s Primary Branch Name (Legal Name of Branch) to the corresponding location name in Deputy.

Gender

Gender

Optional

Gender of the employee

Date of Birth

Date of Birth

Optional

Birth date of the employee 

Commencement Date

Start Date

Optional

Hired date of employee

Mobile Phone

Mobile Phone

Optional

Mobile phone number with country code

Postal (mailing) address 

Street

Optional

Line 1 and Line 2 of the mailing address from enableHR.

Country

CountryCode

Optional

Country

State

State

Optional

State

City

City

Optional

City

Post Code

PostCode

Optional

Post Code

Email (Work)

Email

Optional

Work email address

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