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Self Service Users Activity Report

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What does this report do?

Shows a comprehensive overview of enable Self Service engagement.

 

How would a client use it?

Clients often run this report to get a comprehensive understanding on the total amount of activity logged on their enable Self Service module. Use this report to gain an idea of how much eSS is being used, by who and when and to do what. This will allow clients to understand where there is most engagement.

 

Generation Screen

 

Self_Service_Users_Activity_Report.png

 

 

Sample of Generated Report

 

Self_Service_Users_Activity_Report2.png

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