Top Caller Report

What does this report do?

 

List the records that have had the most notes recorded over the time period, ordered from highest to lowered. Grouped by calls/callback notes and emails sent.

 

How would a customer use it?

This report can give you a breakdown of the managers, employees, candidates, volunteers (etc) that contact you the most over a period of time.

Quite handy if you want to understand load placed on HR Teams and Shared Services.

 

 

Generation Screen

 

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Sample of Generated Report

 

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