About the Employment Relations Advisory Service
The ARC’s industrial relations advisory service is managed by market-leading industrial relations experts. Our team’s accessibility is unrivalled – members receive the support they need when they need it.
As ARC members experienced throughout the pandemic, when a crisis arrives and you need urgent help, the ability to immediately access a large team of industry experts and supporting resources is vital to navigating the crisis.
Compliance issues? Questions about legal obligations? ARC’s experienced retail-focused telephone consulting team are on call on our toll-free number to provide members with up-to-date advice on all employment matters.
Wage enquiries and workplace agreements
Performance management, disciplinary processes and termination of employment
Termination of employment and redundancy
Penalty rates and conditions of employment
Unfair dismissal claims
Discrimination and harassment
Award interpretation
Trading hours and public holidays
Transfer of business-applicable employment conditions and helpful tips
Discounted fees for additional services if required
In addition, ARC members gain access to monthly Employment Relations webinars and regular employment updates.
How to contact the Employment Relations Advisory Service
1300 368 041
arcadvice@citationhr.com.au
Please note, if you haven't accessed these services before, you will need to contact the ARC membership team on membership@retail.org.au or 1300 368 041.
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