About the Employment Relations Advisory Service
The ARA’s industrial relations advisory service is managed by market-leading industrial relations experts. Our team’s accessibility is unrivalled – members receive the support they need when they need it.
As ARA members experienced throughout the pandemic, when a crisis arrives and you need urgent help, the ability to immediately access a large team of industry experts and supporting resources is vital to navigating the crisis.
Compliance issues? Questions about legal obligations? ARA’s experienced retail-focused telephone consulting team are on call on our toll-free number to provide members with up-to-date advice on all employment matters.
- Wage enquiries and workplace agreements
- Performance management, disciplinary processes and termination of employment
- Termination of employment and redundancy
- Penalty rates and conditions of employment
- Unfair dismissal claims
- Discrimination and harassment
- Award interpretation
- Trading hours and public holidays
- Transfer of business-applicable employment conditions and helpful tips
- Discounted fees for additional services if required
In addition, ARA members gain access to monthly Employment Relations webinars and regular employment updates.
How to contact the Employment Relations Advisory Service
1300 368 041
araadvice@citationhr.com.au
Please note, if you haven't accessed these services before, you will need to contact the ARA membership team on membership@retail.org.au or 1300 368 041.
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